Website Privacy Notice

1. Who We Are

Tower Labs Limited ("Tower Labs", "we", "us" or "our") is a company registered in England and Wales (Company Number: 15234567) with its registered office at 12 Innovation Way, London, EC1A 1BB, United Kingdom. We are the controller of personal data collected through this website.

You can contact us at: privacy@towerlabs.co.uk

2. What Data We Collect

We collect minimal data through this website:

• Contact enquiries: If you email us, we receive your email address and any information you include in your message.
• Server logs: Standard web server logs including IP address, browser type, pages visited and timestamps. These are retained for up to 30 days for security and diagnostic purposes.

This website does not use cookies, tracking scripts, analytics platforms or advertising networks.

3. How We Use Your Data

We use the data we collect to:

• Respond to your enquiries (legal basis: legitimate interests / contract).
• Maintain the security and performance of our website (legal basis: legitimate interests).
• Comply with any legal obligations placed upon us.

4. Sharing Your Data

We do not sell your personal data. We may share data with:

• Our web hosting provider, Cloudflare, solely for the purpose of operating this website.
• Law enforcement or regulatory bodies where required by law.

5. Data Retention

Email correspondence is retained for up to two years from the date of last contact. Server logs are deleted after 30 days.

6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at privacy@towerlabs.co.uk.

7. International Data Transfers

We may transfer your information to countries outside of your country of residence, including the United States. If we do so, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. When we transfer your information outside of the European Economic Area (EEA) or the UK, we may transfer it to countries that have been recognized by the European Commission or the UK Information Commissioner's Office as providing an adequate level of data protection or, if the recipient is based in the U.S., we may ensure that the recipient is a participant in the EU-U.S. Data Privacy Framework or the UK Extension to the EU-U.S. Data Privacy Framework program. In the absence of the aforementioned safeguards, we will ensure that standard contractual clauses approved by the European Commission or the UK Information Commissioner's Office are in place.

8. Changes to This Notice

We may update this notice from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after any changes constitutes your acceptance of the updated notice.